Bureau Ferrell

Desk was delivered white glove so it was brought inside and assembled. All packaging was removed as well. The desk is very nice quality - a dark black with metal frame. It has two nice drawers and was bigger than expected.

This has been the absolute worst piece of furniture I have received to date from Wayfair. First, I believe because of the astronomical cost of this desk, I received white glove delivery. Sounds great in theory. They are supposed to deliver the desk, unbox it, place it anywhere you wish and dispose of the box. This did occur. The delivery drivers were very kind and cautious. That’s the only good thing about it. First, the original delivery window was set between 3pm and 7pm with the drivers giving you a courtesy call about 30 minutes prior to arrival. At 645pm I called the delivery customer service line to ask when it was going to arrive. I was told they were only on stop 9 and I was stop 12! I was asked if I would like to reschedule and at that time, I declined. I patiently waited and when it was 845pm I had to call again. Why is the costumer calling! Communication was horrific. I had to reschedule and wait almost another week for the same type of time slot. It was delivered within the time frame this time. Second, , as arranged the desk behind my couch, I noticed the corner of the drawer looked wrong. Upon further inspection, this desk has been horribly damaged. The drawer is pulling apart and I am unable to screw it back together. Then, I was opening the other drawer and cut my hand on the handle because it as well has been broken clean off! This desk was almost 2,000 and they claimed it to be 50 off. What a joke! , I notice the drawer ont waste your hard earned money on this. You’re better off going to a furniture

Very nice desk! Very sturdy for the most part, I do think the assembly guys could have tightened things a bit more but overall quite sturdy! The only reason I give it four stars is I’m just not quite sure it’s worth the money. It’s incredibly expensive for a desk and is a great size but it’s hard to say that something over a grand has a metal frame. But that’s just my opinion!

This desk arrived quickly with great delivery service. It is much larger than I expected so be sure to check measurements. The finish and metal details are beautiful and the drawers are very shallow but I like the soft close feature. Only con is that the finish does scratch easily but otherwise it is a substantial and expensive looking piece!