Banc de salle à manger, banc de café, banc de repose-pieds, banc rembourré, banc de décoration intérieure, banc fabriqué à la main

This is an extremely expensive bench ($500) for a low quality product. First, it was very poorly packaged. It arrived wrapped in thin cardboard cut to fit, not a real box, so the outer covering provided almost no protection from the weather or dings in transit. It had holes in the cardboard when it arrived and the wooden parts were wet because there was no protective foam or padding except for kitchen plastic wrap that was wrapped around the legs. It arrived with a chipped finish on the legs, multiple large patches showing the unfinished wood beneath the lacquer. The manufacturer wrapped the legs in the plastic wrap before the lacquer was dry, so there is a big area where the finish is smeared. One of the holes where you screw in the legs was not completely drilled so the leg sits at an angle, making the whole bench wobbly and unsafe to sit on. The cushion has a nice fabric but the filling is hard as a rock, which maybe is not a bad thing. I tried to return it but Wayfair said they could not take it back. Wayfair tried to send someone to my home to repair it, which was amazing. But they sent the person to my former address 3000 miles from where I live now (my new address is in their system and is where they have sent multiple packages over the last few years, so ??). There was no one in my new area they could contract with. They then sent a replacement bench free of charge and told me to keep the original bench and I could sell it or trash it. The replacement bench was packed the same way: no protective foam or other packing material, upholstery unprotected and could have gotten soaked in wet winter weather, thin cardboard cut to fit and providing almost no protection (it traveled from Turkey to the US), legs wrapped in plastic kitchen wrap. The legs have multiple chips, although much smaller than the original bench, and there are scuff marks in the lacquer, but not as noticeable in the original bench. The wood frame is finished in parts but not in others. It has an unpleasant odor, sort of like body odor. On the plus side, the legs screwed in correctly this time. N.B. do not buy this bench.