Brooklington 89'' Upholstered Sofa

I loved this sofa and the quality of the material. I was a little apprehensive about the quality, considering it isnt very expensive, but it is actually really good the color is exactly what I was looking for.

The above item is the sofa that i ordered . It arrived yesterday ,it’s a rather large package and my grandson helped me,we got it put together as the pics show,and we’re checking the cavities for the cushions and they were all empty but one back cushion. After being on chat for over an hour,then after struggling to get the sofa taken back apart, I finally did and got it boxed up. The chat was a bust since she didn’t do a return nor a credit,finally i called customer service and she issued a credit, at this time she asked if i would take a 75 credit ,and i keep the sofa that has no cushions. i said no just refund the card, then she said for me to dispose of the sofa, as you see it’s a large box and heavy, I’am in my sixties with back problems, now it’s going to cost me to have someone come get this junk and take to the dump. This is not the correct way to have handled this.wayfair should have sent for this item.You don’t send a huge heavy box of junk to a customer and then ask him to clean up your mess. unless wayfair makes this mess good, i will not be ordering from here anymore.

Really great quality! Definitely go with the corduroy if it’s available. I like a couch with a little more firmness, so be warned that it’s not a couch you “sink” into but it’s great for me.

I received the box today but only 1 backrest piece in the box, 2 are missing. Look like the middle and the end pieces missing. Please send them in quick, we need the soda to complete the room for this weekend event. Thanks. One star for now. Will come back to rate again after I get it set up.

I’ve been using this sofa for about two months now, and overall my experience has been mixed. On the positive side, it’s very comfortable and works well. However, I’ve started noticing quality issues much sooner than expected. There are loose threads and fibers coming out in multiple areas, which is disappointing given how new the sofa still is. It makes me question the durability and long-term build quality. If comfort is your top priority, this sofa does deliver—but for the price, I would have expected better finishing and durability.