Lit plateforme Cheshunt McInnes

My rating is for Wayfair not the product. The product is ok. It came dirty and there is some rust inside the pieces. The instructions I downloaded are for another product and configuration but most can figure out how to assemble. All the parts are mislabeled in the instructions and parts bags. I’m not sure what happened but I had a bed with no hardware to assemble it. Wayfair stepped in and stepped up. They resolved the issue with no cost to me and minimized my inconvenience. I’ve shopped here for various things and have appreciated the service. They are a company that does multichannel engagement pretty well. With me they did web order, emails and texts. When I had the problem it was a combination of phone, email and text. Pretty good performance.

Packed well. Arrived in perfect condition. Simple, elegant design that is very sturdy.

When ordering it isn’t made clear that the support bar for the bed is actually two pieces. I assume this is to save money as the box is tiny and cheaper to ship this way. But the issue with this is that where you connect them in the middle, it is wider and the mattress support bars that run across are too short. I will more than likely have to send this back. Shame, as good quality materials and easy to put together

Was not hard to put together. But to high off ground and head board not high enough

Arrived on time. The frame is solid and very sturdy after being assembled.