Coiffeuse de maquillage moderne avec éclairage à DEL réglable et station de charge

Dear Customer Service Team, I am writing to formally complain about a vanity I recently received that was delivered with non-functional lighting. The product was advertised and sold as a lighted vanity; however, upon delivery, the lights do not work at all, rendering the product incomplete and not fit for its intended purpose. I contacted your customer service team to request a resolution and was extremely disappointed with the support provided. The representative was unable to offer a reasonable solution or explain how a defective electrical component—specifically the lights and circuit board—could be replaced or repaired. Given the nature of the defect, one would reasonably expect that the faulty electrical components could simply be exchanged. Instead, no meaningful assistance or path to resolution was provided. This experience reflects a significant gap in both product quality control and customer service capability. Receiving a vanity without functioning lights, followed by ineffective support, falls well below acceptable standards and customer expectations. I am requesting prompt corrective action, either through replacement of the defective lighting components (including the circuit board) or a full replacement of the vanity. Please advise on the next steps to resolve this matter without further delay. I look forward to your timely response and a satisfactory resolution. Sincerely, Maik Jornitz

My daughter loves it she does her nails and her school work on it.

Is nice and looks good but comes with the small defects in the paint and one screw hole damaged. The item arrived like this, and it does not meet the expected conditio

Love it. Great quality and what I was expecting.

Perfect size for my tween daughter’s room. Lengthy assembly process but it was fun for us to build together.