Wayfair did replace our chair but we had to request another to be brought due to tear in the leather. Came two weeks later and we are happy with customer service. Update :The chair quit working less than 1 year old and now is useless. It was great (electric) when working but now unable to use it. Will not change position. Sucks...1 star Beautiful color and wonderful backup battery! Great Fathers Day replacement after 27 year old recliner. He is still smiling and falls asleep without snoring!! I think we will keep it. Hopefully, it will last as long as his previous recliner.

Update The chair quit working less than 1 year old and now is useless. It was great for electric when working but now unable to use. Beautiful color and wonderful backup battery! Great Fathers Day replacement after 27 year old recliner. He is still smiling and falls asleep without snoring!! I think we will keep it. Hopefully, it will last as long as his previous recliner.

Love them, bought two!

Love it. Beautiful color fits perfectly.

This chair is the first recliner that I felt comfortable in.