WARNING: DO NOT PURCHASE UNLESS YOU WANT TO HAVE THE WORST EXPERIENCE OF YOUR LIFE
1. This package comes in 5 HEAVY boxes. Are they in any sort of order in which you could open them by steps? of course not. You will spend the next hour and a half separating all the pieces out, trying to identify tiny stickers that are just as white as the product itself an no, they are not uniformly placed, so you'll take forever searching for "D1" or "B3". Some screws get their own bag, some screws are in a bag with three other screws so your guess is as good as mine when it comes to identifying and labeling them because they just threw in tiny slips of paper with a half printed number. The instructions? Laughable. No clear depiction or stickers letting you know what faces up and what faces down, so 50/50 if you're screwing it in correctly. The QR videos... yeah those don't actually load 90% of the time and the physical book defies physics in pretending like the wood floats so you can screw from the bottom. If you don't own a drill, don't even look in the direction of this product.
2. Many of the pieces are warped or drilled incorrectly, so something that should take 30 seconds ends up taking 30 minutes. And if you need a replacement part (which you will, because half the holes don't line up) THEY WILL SEND AN ENTIRE BOX WITH ALL THE PARTS A WEEK LATER WHICH IS NOW YOUR RESPONSIBILITY TO DISPOSE OF!! YAY!!!!
Now you're thinking to yourself, how could this get this possibly get any worse???? FUN FACT: THE DIMENSIONS ON THE SITE ARE WRONG!!!! So, after lugging up 500lbs of material, and spending hours to only be on step 10 of 55, you'll realize that this bed actually isn't going to fit in your room at all because they mislabeled it BY 18 INCHES!!!!!!!! 102 vs 120 seems to be an important number for something like this and yet.... it's wrongly advertised and still on this site!
3. You'll call, they'll offer a refund, and yet you now have 100+ pieces and a half installed bed on your second floor that, yes you guessed it, YOU get to dispose of! So not only did you waste 7 hours on a bed you can't even keep, but now you get to single-handedly carry every piece down to your car and find a place to get rid of it!