Massage remote power cord too short, there’s a tiny scratch on the chair’s armrest, and a couple loose parts on the bottom like the wooden thing on top of the piston. Overall a couple issues for the price tag.

I love the chair. However it delivered up against my door so I had to pay someone to move it (it is over 100 lbs). And the person went ahead and assembled it. Need to cancel the assembly appointment and get a refund.

Very comfortable chair and good executive look.

I think chair is going to be nice but the delivery experience was a disaster. They missed my home, then they had no instructions, then they couldn’t figure out how everything worked………ugh

We are 100 satisfied with the service rendered in delivering the two chairs we ordered! When there was a problem with the bank financing the manager got on a 3 way call and the problem was resolved expeditious! Plus we were given an added discount.