Instructions on assembly are terrible. Not to mention it arrived open

Looks much bigger in the picture, I've never seen a couch this small. Definitely check the measurements and do not rely on the pictures, very misleading.

Delivery was a day early, which is awesome! Everything seems to be decent quality and the instructions are fairly clear. We were missing a few pieces but customer service was quick and responsive to remedy the situation. I will most likely buy from Wayfair again in the future!

As my daughter phrased it “looks expensive acts cheap.” The sofa took no time to fall apart and start cracking everywhere

Ordered the sofa. Received it within a week. Set the sofa up and the cushions didn’t expand. Waited a few days and still no expansion. Contacted customer support and they told me to move the sofa to a colder room. As if I can just move a sofa around the house and put it in another room (I don’t have a spare room for a sofa). Contacted support again after two weeks of no expansion. Was offered a partial refund to keep the damaged sofa instead of returning it. Another 2 weeks passed by and no refund has been issued to me. Contacted support again and they keep wanting to find a resolution as if I’m the reason why the sofa cushions didn’t expand. Very disappointed in both the product and the run around from customer support. Unacceptable