The item I received is not the item shown in this picture. It also did not come with assembly instructions and customer service was unable to provide them via email. I only gave it 2 stars because the bed we did end up receiving instead turned out really nice. But it took all day as we had to track down portions of old YouTube videos and do our best making sure it went together properly.

It is a wonderful addition to my guest room!

this exceeded my expectations! Packaging was exceptional with all edges protected. Each piece was numbered and the directions very clear. It did take several hours to put together but was worth it. It looks amazing, is very easy to pull out into the bed, is very comfortable and easy to close up!

There are a lot of parts! It took 4-6 hours to construct completely. That said, the instructions are easy to follow, there were extra parts for every screw and bolt, and everything worked perfect once constructed.