This sectional is pretty great for the price in comparison with department store couches it ranks along with much more expensive sectionals. I would say the firmness is a medium firm. Not a super soft feel or not a cloud couch feel either. The chenille fabric is very good quality and the black is a true deep black not a charcoal like other brands models. I like the size and different configurations available. I also like that all the cushions have velcro to attach them in place. The rounded edges of the cushions give it a perfect relaxed feel. I'd say for the price it's a great budget friendly option with a higher class feel. I'll try to add better pictures in daylight.

I absolutely love this couch! Looks great in our space !

The big couch I was looking for. Great for large families and gatherings. Pretty cozy and simple to rearrange.

Absolutely loveeee this sofa sectional. It is sooo comfortable and chic and HUGE!! Make sure you measure your living room before purchasing. This sectional is the perfect couch to host multiple guests or if you have a large family.

We are missing one piece as it has not yet shipped, however we love the look so far! It is the exact color and size (with the missing piece) we wanted. It fits our space perfectly and highly recommend for anyone looking to get a new couch.