Item looks like it’s used. Box came torn open. Look like they tried to seal it, but wasn’t successful. Majority of the boxes came open. Even the plastic was torn and screws hanging out of the box. I complained and sent pictures every time. Now they’re saying they did not receive any although I have confirmation. I did not purchase any open box items! Pillows are flat! Customer service via email is not helpful! I pay for membership

Love this couch! The use of storage is incredible. It’s hard to put together. But once you do it just the coolest, prettiest, retro like vibes ever. The pillows on the back do not stick, but my kids love using them as a fort. Overall cool couch, !

Very soft and comfortable

It came in several different deliveries and was missing two items . Also looked bigger in the picture's on the website.

Such a fun, funky couch! It's soft and cuddly, so plush like a teddy bear. All the teens love it. We have it in our gameroom and it's become everyone's favorite spot. The pullout feature has been great for stayovers.