At a Glance

Product Warranty

Yes

Warranty Details

Warranty: Alexander & Sheridan USA, Inc. warranties their wicker and rattan furniture against manufacturer defect for 90 days, including furniture frames, finishes and mechanical mechanisms. Any item returned for warranty issues must be documented with photographs, a description of the warranty issue and must receive a Return Authorization number from Alexander & Sheridan before credit or replacement can be issued. Contact Us: For more information regarding warranty service and specific service or warranty related issues, please feel free to contact us by email at [email protected] or by telephone: (407) 294-7090. Warranty Disclaimer: Warranties listed on this document are not exhaustive and will be serviced at our discretion. All warranties described herein apply to residential use only. These warranties are intended to provide a remedy for damage or failure resulting from a manufacturer defect. Conditions resulting from abuse, neglect, improper care or usage, accidents, normal wear and tear, or acts of nature are not covered. Fading, pilling and soiling of fabrics is not warranted. Furniture used in a commercial setting is not covered under the warranties described here. Natural wicker, rattan and upholstered furniture are intended for indoor use only. Damage or wear resulting from using this furniture in an area open to the elements will not be covered.