I complained that the Poshbin couch I bought did not have soft cushions per my order. In my estimation, they are far from soft. I got Poshbin to send me replacement foam inserts for the cushions (only after I threatened to return the couch). I think they got even with me for complaining ... they sent foam inserts that were six inches bigger that the originals! There is no way that they can fit into the original cushions. Couch looks good ... cushions are not what I would call soft ... customer support sucks.

It’s beautiful!!!! And goes perfectly with my decor!

I am so happy I found this couch. I have been looking for the perfect one for my vision and ran across it on the Poshbin website. I purchased it here because I was familiar with Wayfair. The couch is classy. I got mine in 79 Klein White with dark brown legs, medium foam cushions. Its very comfortable even on day 1. The entire frame is solid, sturdy with zero uneasiness about me or the others sittig on it. This is a real size couch, not a mini like some others. I can now say that Poshbin contends with major name brands, making it worth the price. I am absolutely delighted with my choice. The only slight dissatisfaction came from shipping time tracking communication I chalk that up to the holidays. There was unfortunately a bit of damage during shipment but that is not a fault with the couch or manufacturers. Wayfair resolved that situation to my satisfaction. Kudos to Chris in CS and thank you Poshbin.

Beautiful sofa. There were a couple of flaws in the fabric but Wayfair made it right.

This couch both looks and feels great! And the delivery was fast, professional and efficient!