Chaise parsons en bois massif rembourré à dossier croisé Fraserburgh (Ensemble de 2)

Nice chairs and great customer service!

These are perfect and gorgeous. Assembly was fairly easy

Wood is sharp and feels flimsy. Cushions aren't very plush. Ended up returning -- just not worth the money

Screws in an awkward spot. Hard to put together

What a saga. TLDR, took over 2 months to get the correct chairs. Wayfair customer service was mostly helpful, but not sure it was really worth it. Chairs are average, and one broke within a few weeks (but at least I had extras..). I ordered 2x grey (4 chairs total) in January of 2025. Chairs were delivered in about 2 weeks, and my partner unpacked and assembled them while I was at work. When I got home, I noticed the upholstery was the wrong color (sand, not grey) and contacted Wayfair to explain the situation. The rep scheduled for replacements to be delivered, and said we could send the chairs back in the new packaging since the original packaging had been recycled. The 4 new chairs came in--also sand--and I contacted Wayfair immediately. The rep apologized and agreed to send a 2nd replacement order, of which 2/4 were also sand. At that point we had received 12 chairs, 10 of which were the wrong color. The packaging was accurate for every order, the boxes were labeled either Sand or Grey and always matched the contents, so I'm not sure what the issue was. I once again contacted Wayfair, and was told they would not send any more replacements, but that I could reorder if I wished to do so. I successfully returned 8/10 incorrect chairs, was refunded for the remaining 2 sand chairs without packaging, and was given a credit to cover the difference in price from my original order date. I ended up just buying an open-box grey set because at least it would be the right color. Arrived today, they're grey(!), and this saga is finally over....