Meuble télé pour téléviseur de 45 po ou moins Bertta

déçu et endommagé à l'arrivée ne valait pas le prix dans cet état égratigné à plusieurs endroits

smaller than it appears. very thin materials. But not bad for the price understanding it is only as good as its cheap price

I have been a long time customer with wayfair, after receiving the customer service I did today I will no longer be. The piece came scratched and when I contacted customer service, they give you two options. A. Replace the piece that came scratched or B. A 20% discount. (Which in my case was $23.00) those are the only options. I chatted with customer service and they agrees to give me an additional 20% which totaled in 38.00 and change and I was satisfied with that. I later say they did not process that refund as they told me they did on the chat through customer service. So I called and talked to Sue, she said she was the manager on the executive team that there was no one higher to speak to when I asked to speak to someone else. As she refused to refund me the addition 20% I was told and agreed upon through the chat. I’m very displease with the customer service. Sue kept threatening me she would end the conversation there was nothing she could do. If that is all someone on the executive team could do is give me a 20 dollar discount. How disappointing. Wayfair should be embarrassed for even sending a product out in bad shape in the first place. Please see attached pictures. It’s very obvious this door is scratched. How can wayfair send that out and not expect an unhappy customer. I have requested a 40% refund and don’t think that’s too much to ask from a huge company like wayfair. The manager Sue was rude over the phone and threatening to end end which made me very upset. Customer service at wayfair it terrible.

I love it just what I ordered.

I bought for my granddaughters first apartment as she goes to college. It’s perfect for her.