Last October, I purchased an American Standard Sullivan Drop-In 33 x 22 x 8-inch Stainless Steel Offset Kitchen sink (Model #20CR.332282C.075) and a American Standard Single Control Pull-Out Kitchen Faucet (Model number 9167.101) from my local Lowe’s store. The sink and faucet were sold as a kit, which means the faucet was packed in the box with the sink.
I hired a licensed plumber to install the sink. The next day, I noticed a pool of water at the base of the faucet spout (see photos). My plumber came over, disassembled the faucet and concluded the main housing and/or the sink were defective. There was water in the main housing, which caused water to leak out at the base of the housing. In addition, the brass cartridge nut wobbled when secured tightly to the faucet housing and there was visible play in the main housing.
I called the American Standard help line and explained my leak situation to the agent. The agent told me that American Standard can send me a new brass cartridge nut and new cartridge. I could then replace the nut and cartridge to see if that would stop the leak. Otherwise, I’d have to ship the entire sink and faucet to AS to get a replacement sink and faucet.
I now keep a towel next to the faucet and just wipe up the leaky spot each time I use the faucet. I sent a message to American Standard asking which AS faucets are compatible with the AS offset sink, but I have yet to hear from them. I would not recommend using American Standard products.
