Dosseret à panneau plat en acier inoxydable 30 po x 30 po WF-FPB-3030-WF1

the stainless steel backsplash came in an open box 1/3 exposed and both corners damaged and dangers as sharp steel can cut

I usually don’t take the time to write reviews, but this experience was so awful that I felt it was worth getting out there. A couple weeks ago I ordered a stainless steel backsplash for my range. 30“ x 30“ So simple but apparently not. The first one came so twisted that I thought the FedEx driver must’ve had it out for me. Customer service was quick to write up a return so I figured I was halfway there. Then the second one came. Not nearly as destroyed as the first but still nothing I would want to have in my home. It would be suitable for a garage or putting under your car if it had an oil leak, but not behind my gas range in my new kitchen. The crazy thing is that they don’t offer exchanges or refunds on items already returned. So what am I supposed to do if two out of two arrived damaged? This doesn’t seem like it should be my problem.