At a Glance

Product Warranty

Yes

Warranty Details

Certain factors are beyond our control, including installation of our products by others, building structural design or construction conditions, and environmental conditions. This warranty excludes any problems or occurrences caused or arising from the following, but not limited to: Improper installation, installation defects or errors, fabrication defects or errors, or improper transportation and handling of the products, Any labor charges for the removal of product or installation of replacement product., Grout-related problems, including but not limited to, shade variation, discoloration, deterioration, staining, hazing, or mildew, Improper outdoor use of product, Any natural stone products, Installation of any incorrectly sized, colored, shaded, calibrated, matched, or packaged product, Normal variations between field tile and trim tile, Customer or contractor improper use or maintenance of the product including negligence, physical, or chemical abuse, Improper commercial use of the product, Installation by an unlicensed, inactive, or improperly licensed tile contractor, Normal design, shade, or color variation from samples, website, or other illustrations, Ordinary wear and tear, Any act or omission which might be reasonably expected to damage the product, including but not limited to, exposure to extreme temperature, wet-dry cycles, heat or fire, and appliances or furniture that would scratch the product, Any Commercial or Second quality products, or any products not classified as First Quality