Purchased this for the swing-arm functionality and it looks nice. The package was not well packed...extra empty boxes for no real reason other than to prevent sliding during transit I guess. The installation instructions were for a completely different towel bar--we had to wing it. The installation type is similar to that used by toilet paper hangers...the silver metal piece that sits snugly and is secured by a set screw--only this silver metal piece did not at all fit the 4 holding edges as you would expect...it only fit 2 and you have to could on the setting screw to hold it snugly. That doesn't exactly feel awesome, but it's held fine now for the past 2 weeks. The rods didn't turn without a good deal of force, so we used WD40 on them and they work much better....but it did cause the finish to flake off at the contact points on the hinges. It's not terrible, but given the price, I didn't care for the flaking for the installation challenges. That said, it's holding up well so far. I'm sure we could have sent it back, but it took several weeks to get here and we didn't want to be further delayed.
