I ordered the Crestle from Wayfair and it arrived very quickly in 3 days. However, my toilet while it didn’t appear damaged on the outside from shipping, had a manufacturing defect on the inside where one spot in the bowl had a bad casting gap and led to a crack. I reached out to Wayfair and they promptly sent me a replacement. The new one came just as quick and had no defects on the porcelain. After installation, it went well but after a week of using it, I noticed the reception on the remote is quite poor. Turns out if you’re sitting on the toilet, your body will tend to block the remote rf signal unless the remote is on your right side. Also holding the remote in different positions yielded different results as to whether it was detected or not by the toilet. I reached out to Crestle customer support and was told my solution is to just move the remote closer than it is. That’s kinda not possible and not ideal for the signal to be that weak. There are some other quirks like it auto flushing the second you lift up your leg instead of 10 second delay like the manual states. So in the end, big plus for Wayfair, but thumbs down on Crestle support, and the odd quirks that they couldn’t help me with. Biggest complaints are remote signal strength, and no auto flush delay configuration. 4 stars mainly because of Wayfair, and the price and features of the toilet. Loses a star because lack of configuration and signal strength.
