Shower Column Angular 58410-BL

Product = 5 Stars Wayfair customer service = 4 Stars Actual ability for Wayfair to get me the correct item on time = 0 Stars Initially, item sent quickly and arrived on time. However, the item in the box clearly had already been (at least partially) installed and put back into the box! Customer Reps I spoke with each time were friendly and apologetic. They offered a small discount, but I paid for a new item and wanted a new item, or at least 50% off. They got a new one ordered and although I offered to return the 1st item, they told me to keep it. New ETA came and went and for 8 days status was simply "We are looking into a delay". Finally, 18 days after initial ETA I had to cancel, as the plumber was already scheduled, and we had to have the parts. Ultimately the plumber thought everything looked ok and we ended up using the "used" column. It turned out to be free - ironic since they refused to go higher than 20% discount! No complaints with Wayfair reps on my 4-5 calls, just frustrated that they couldn't tell me why my item was delayed! Product itself does exactly what we need it to and looks great in new shower! Also - Wayfair sent me 55 emails in 1 month requesting this review. (The last few days have been 3 emails within 1 hour each day!) 12 were marked as "FINAL REMINDER". Ha!

Very nice . Just want I wanted. You have to purchase the shower head, hand wand, etc individually. Easy install.

My husband took it out of the box and was instantly impressed with it.

Can’t install because it violates plumbing code but it’s very nice and sturdy. Wish we didn’t have to drill the tile to install. Will put it up after inspection.

Sturdy and elegant