Cartouche de tige victorienne à deux poignées RP47422

The easiest install of any faucet parts I have ever done

I bought these yesterday after calling and confirming with the phone support that they are the correct replacement for the issue I am experiencing (water leaking through the handles). I was careful to check that no other parts would be needed to resolve that issue and I was assured that no other parts are needed. I swapped in these replacements and it was much worse. The water continues to flow out of the faucet no matter what position the stem is in. I rotated the stem a full 360 degrees multiple times to be sure and at no point did the water turn off. I previously loved Delta products and was looking forward to being able to continue using the faucets that I have. But, combine the frustrations of the continued leaks, corrosion on the faucet stainless steel, and getting in touch with customer service being cumbersome (16+ min wait to speak to someone yesterday around lunchtime and 20+ min wait to speak with someone later in the day), I’m probably just going to cut my losses at this point and go for some new faucets from another brand. It might have been a different experience if I had been able to get the correct information in a timely manner. Does anyone have that kind of time to wait to speak with someone to experience more issues with the replacement part? Frustrating

The first set I have are terrible. I went to install them in a Delta Victorian faucet that was leaking, and having problems, the first one broke on me, so I used the 2nd one not going to be able to work on my end that was my for my hot water and it also broke in the same manner. It is at this point I am not thrilled.At this point I put the older part back in for now.