ATRIO DOUBLE FONCTION THERM 24151EN3

I have these in every bathroom. Love them! Only issue: Multiple arrived without one of the washers. Weird. But Wayfair have always been great about fixing the issue.

Plastic caps for both handles had to be replaced 3 times less than 4 years. I'm awaiting for the 4th to be sent to me. When I spoke with Grohe in March, they told me the part would be sent to me by the end of April. Now they're saying August.

A broken part and both knob covers did not fit well. Replacement ordered via warranty. Hopefully everything will work fine afterwards.

The caps fall off and the cheap plastic tabs break off. The company advised I cannot get replacement caps, but instead have to buy the whole unit again. The caps also seem to control the unit, so when they are not perfectly aligned, the spin around and around and the temperature is stuck on hot. It has nothing but trouble for us and for our Airbnb guests.

We purchased four (4) GROHE 24151003 ATRIO NEW DUAL FUNCTION THERMOSTATIC and the cap keeps coming off when you turn the handle along with other parts that pop out. The Grohe representative recommended that the plumber use silicon as an adhesive. This is not acceptable as this should be a quality product for the price and not require a band aid. I want Grohe Corporate to make this right.