Looks great, does what it's suppose to do.

This hand held is excellent quality better than the plastic substitutes

I needed a replacement hose for my hand held shower. The part was under a lifetime warranty. It was shipped immediately. Replacement was easy and took a few minutes with ordinary household tools. The shower 9s performing like new

This was under warranty for me and as my kitchen faucet I needed it promptly. I paid for expedited (2 day) shipping and it still took 5 days to arrive. The product itself went in without any issues and seems to be performing fine.