I ordered the Glenwynn 1.28 Elongated “One-Piece” toilet. I received a “two-piece” same brand toilet instead. The manufacturer, Speakman, shipped the product. I first went on the Speakman.com website to get the sku for the “One-Piece” toilet (T-5001). I contacted Wayfair and requested a replacement with a T-5001 (e.g. one piece) toilet which is what was advertised. The Wayfair rep was very nice and helpful which is the usual however the manufacturer, Speakman, sent the same “two-piece” toilet, sku T-5000-E instead of T-5001 (one-piece).
I have not had the two piece toilet installed yet but will since I’ve been unable to get what was advertised despite detailed notes and pictures communicated to Wayfair concerning the “wrong product” being delivered. I’m pretty sure the toilet will function fine. Because of the wrong product being received however I am giving 3 stars based on “wrong product being shipped twice”. Star rating is not a reflection of the product quality.
Despite this mix up, I appreciate Wayfair’s attempts on trying to get the manufacturer to ship a one-piece toilet.
Update 21222
Though I received a 2 piece toilet rather than a 1 piece toilet, following installation and use over several months I am very pleased with the the purchase! Functionally the toilet works very well and a great replacement for the Toto Toilet removed. I am upgrading to 5 stars!
Update October 2024
This toilet suddenly stopped flushing properly and water would continuously run. On examination of the tank, it was discovered that the plunger had broken(see photos). Water was cut off at the wall, broken plunger was removed and we will try to find replacement. Decreasing stars from 5 to 2 since we have had this toilet for less than 2 years.