Started out great but two months after install the digital display is not working and it is not producing heat.

I love the way it looks. I just had it installed in my Girl Cave on yesterday. I have not installed the crystal yet nor have I used the heat, it is the perfect size and color.

We got this as an insert for our 70s era brick fireplace. It was quite a process drilling through the firebox to install an electrical outlet in there so we wouldn't have any cords showing, but worth it in the end. We also had to build a small platform to set it on, as the height wasn't quite enough to fill the opening, but this model came the closest to doing that. Painted black, the platform isn't noticeable. I didn't like the look of the faux logs but was good with the crystals. The remote is easy to use, and it puts out a good amount of heat, which I can feel sitting at my kitchen island 18 feet across the room.

I gave this fireplace a five star cause It looks beautiful in my leaving room but I haven’t used it yet!

Looks great so far but I haven’t installed it yet.