I received it the day they promised and it arrived in perfect working order. It is everything I hoped it would be. I tried it out and even sliced a thick end piece. Each slice went through smoothly and cut without clogging. After trying to hand cut my homemade bread for approximately a year resulting in embarrassing uneven slices, this is a true blessing. Watch your fingers, the blade is surgery-sharp! One would have to make sure the bread is cool before slicing, that would be the only caveat. It is a bit pricey, but the quality is worth it. This is definitely a five-star product.