So far the chair is excellent! Nice movement up and down and heat and massage work great! My mother in law will love it when she returns from rehab.

I purchased this chair several weeks ago, and am quite pleased. HOWEVER, it didn't come with instructions on how to put it together (my son figured it out) nor any kind of information with the operation controls, like what choice of vibration was best for what ailment, how often you might consider using it, etc. The remote, though diagramed gives one little information in that area. I really would appreciate more information on the use. Thank you.

Arm chair pad were compressed and flat. After 2 days they are still flat

very disappointed. doesnt look anything like the picture. Not well made.

I love it, perfect size, mechanism works well for heat and massage, massage has 8 different options. This is the only chair I found that had every option I wanted, including the fact that it goes to almost a flat position for sleeping Gentle who came to assemble it was professional, knowledgeable, kind and pleasant. I live in an apartment and have some disabilities, he offered to take it to the dumpster for me. Experience could not have been more perfect!