We bought this gazebo for our boat dock. Arrived in good condition, no torn up boxes. No missing parts, packaged well. Instructions pretty good, just a couple of steps we had to stop and figure out what they meant. My husband and I put it together in 7-1/2 hours....I’m 64 and he’s 67. Luckily, he’s very handy kind of guy. If you’re not, it would be worth the 450 dollar installation fee. The gazebo is attractive and gives us the shade we needed.

"Amanda McAleer in sales customer service provided me with exceptional service from the very start. Her knowledge both of the product and its installation impressed me — as did her warm attitude even before a relationship developed. She went beyond “good service” in providing me with answers to my many questions - before and after ordering. I needed to return the gazebo and Wayfair’s return process was straightforward and simple. The full credit (less return freight) was posted very promptly. Such excellent service is not common these days!”

For starters, they advertise an aluminum frame, but it is not. Many pieces are steel. The feet started to have rust spots after one month. Also, now that the snow melted off this spring, paint is literally falling off the edges of the top panels. I keep finding chunks of paint a few inches long on my deck from it. I called Wayfair, but they said "We do not cover issues that are normal wear and tear." This is the last time I will buy something from Paragon or the B.S. Wayfair.

Love