It was great but I had to répare a scratch and also I had to glue the laminate of one of the door. Besides that, it looks great.

un peu bruitant

The flame options are good, though I wish the box was deeper for a more real look. It heats the room up fast, and I'd give it 6 stars for that (out of 5, it's that good!). I usually run just the flames with the heater off, but I wish the thermostat went lower than 71°. Installation was a breeze, and the instructions were very easy to follow.

I purchased this then the next day it was more than 200. Cheaper than 500 cheaper, they do not offer price matching even if you have a membership. It also came with missing pieces. I called the number and the manufacturer is sending the missing piece. But it takes over 7 days, kinda disappointing. They shipped the stand in a day why can’t I get the missing part in a day. Update it’s been 7 days and still no replacement part, I would definitely rethink purchasing a product that says it’s from real flame. I honestly don’t know how the product is considering I can’t even assemble and use it.

Beautiful piece of furniture and the flame choices from the fire insert exceeded our expectations. Instructions could be more detailed and accurate, but we got through it, albeit challenging at times The fire insert came with the wrong screws for the console which we purchased from our local hardware store, see pics! Screw on the left came with fire insert but we had to purchase 4 of the screws pictured on the right. Overall, we love our fireplace and would highly recommend this product.