Pump is EXTREMELY LOUD splashes water everywhere I would not expect that for as much money as I paid for that very upset. Also, I thought the lights would be LED color changing they are not. They are only clear.

First rating a 1 So far no good. Instructions are light though it shouldn't be difficult to put together. But as of yesterday its not working. The water is reaching the top reservoir but not enough for the water to cascade over. Also it went on sale not long after my purchase. AND this went on 20% off sale a month after I bought it ! Calling about that today. And the how to get it working. Rating 3 Ok current rating because Sharon from London was very helpful. ( she is in the items shipped department - but Robin at 844-599-2948 customer service, forwarded me to Sharon. She helped with the pricing and provide contact information for the builder for technical help on getting it to work. More to come. Rating can rise if we get it working. and added note: Wayfair is great. My daughter and I love and have ordered many things from Wayfair. they have always been very helpful with issues.

Unique and beautiful piece to decorate living room, entrance or hall way. Easy to install. Great customer service. When I contacted Wayfair to report a damaged part of the light baff, they responded quickly and offered a discount. The only problem is the loud noise. We spent 150 to buy another pump online, replaced the original one, and the noice was reduced to half! This made me wonder if the item really is worth the high price. But no regret as we like it very much for our hall way.

Love this fountain. Pump is louder than we would like but we will figure that out because everything else about this fountain doesn’t disappoint! The company has gone above and beyond to help troubleshoot the pump noise and make sure we are happy with their product.

i was super excited to get this fountain but no matter what I did I was still having a major splash issue. the instructions weren't that helpful so unfortunately ill have to return it.