Pavillon de jardin 10 pi x 12 pi Sojag Monteserra

Bought this gazebo last year. Used it for approximately 4-5 months then removed the cloth roof for the winter at which time it seemed to have gotten brittle. Upon reinstalling it on the gazebo, it very easily ripped. We only got 4-5 months use out of the cloth roof and the company would not back this product. They said it was normal after being out in the sun. We have had other gazebos and got 3-5 YEARS out of them before replacing. The frame itself is the best we have ever had. We are extremely frustrated and disappointed with the customer service with regards to the roof.