Foyer moderne et rétro, forme unique

Pretty unhappy right now. We ordered the fireplace for our home that was being newly built. Was installed in March and not used until the end of April. I have had it on a total of 5 times and now it no longer works. None of the controls will come on at all. I paid over 4 grand for this for it to go out after 5 uses?? Would love for the seller to help us out here.

Very happy with this fireplace. It was packaged so well and delivery was wonderful. The quality of the build is quite nice. The only thing you may want to consider is the finish on the fireplace itself. It is not a smooth painted finish. It has a rough texture to it, but overall it is quite lovely.

The mantle and fire-like visuals are exactly as described/shown and gives the office a super polished dark academia vibe. Lost one star because the controls/remote aren’t super intuitive and every time you adjust a setting it beeps pretty loud with no way to turn that off or down. Aside from that small drawback, super happy with the purchase.

Perfect addition to complete my psychotherapy office. Worth the wait!

It is absolutely beautiful and was easy to place... tried it out once to make sure all was good however the fireplace is not in use yet because this purchase has made us want to repaint the room its now in! My only wee bit of distress...... I notice my item is NOW on sale ..a good reduction in price, hurts a bit.