Great customer service. We love it, it makes the room looks elegant.

This light is amazing. It took the electricians some time to hang it but it's worth the time.

Light delivered and even prettier than I thought, I’m so excited to get it hung up. The glass is impressive and heavy duty

This is an impressive chandelier. Unfortunately the base is too large for the location I was planning it for. I did not return it bc it likely would have cost a small fortune. I’ve decided to keep it in case we move or sell it if nothing else As for the product itself, it is so well made and very heavy. Each piece of glass weighs approx 12 ounces (times 36) - yes, I weighed them. The arrangement of the light strands is customizable. Two bits of advice: (1) pay attention to the dimensions and total weight to make sure it fits where you want to hang it; and (2) hire a professional to hang this because of it’s weight and customization.

The packaging was securely put together no damage. This review is just on the quality of the product. This is very well made very happy with this product. I will say it is much larger than I expected and it is very heavy. It comes with all the hardware needed, two extra bulbs and a pair of white gloves to help prevent scratches. This will definitely be a two person job. I will have to do a second review on the lighting after installation. I am giving this a 5star rating because I like it that much.