The old formula was the best!! The wipes were larger, softer and made my skin feel refreshed. This new one is terrible!! The wipes are smaller and more harsh on my skin. They do not remove my makeup as well and they irritate my skin…especially around my eyes!! First you took away the skin cleansing pads that I used everyday and now you’ve changed these for the worse. I’ve never had very much skin issues, but now that these have changed, I do. I’ve used Aveeno products faithfully for years, but I believe you’ve lost a customer. I see I’m not the only one, so you must be doing something wrong!! Please bring back the old formula and the cleansing pads!!!

I've been using these for years. Just opened a new one and thought it was just a new package design, but the smell is overwhelming and the formula dried out my skin!! PLEASE Bring back the old formula. You've lost a customer.

Seems these wipes have been “updated”? Unless there are two versions, these are no longer the refreshing wipes I’ve loved for years. Used to leave my skin nicely moisturized with a soothing rich feel. Now they are drier and no longer leave my face glistening.

These work okay, but the fragrance is so strong I won’t be using them. Tried twice. Can’t tolerate the scent. Why on earth would you add fragrance to skin care anyway? It kind of stings too. Why?

These used to be my favorite for years! They kept me from breaking out and made me glow! But now I’m heartbroken that they’ve been changed to a dry, smaller cloth that stings ever so slightly. They just aren’t what they used to be. I’m so sad that I have to find something else that’s more like the old ones now.

I used to swear by these wipes, but they recently redesigned these and the wipes themselves are smaller, flimsier and thinner. It now takes multiple wipes to remove a full face of makeup when that did not used to be the case. Please go back to the original version!

I tried these after the Positively Radiant cleansing pads went AWOL. While this product does remove some makeup, it does not give me the same gentle exfoliation that brightened my skin so beautifully. You know, that's kind of high up on the "results" lists of most women, especially women of a certain age. (Don't ask. Just kidding - I am 60 and proud.) Now, I've been going through the reviews here and have noted the responses from the Aveeno powers-that-be. Let me state this unequivocally: I do not want one of those responses. What I do want is a real explanation about why this obviously popular product was discontinued - something that makes business sense, at least. Or, if something in it turned out to be less-than-kind to the skin, just put it out there for crying out loud so we can stop asking "why?" Then, I want to know something concrete that is being done to assuage the unhappy customers, most of whom seem poised to become former customers - including myself. And I mean it - no pat, across-the-board response or a request to call a number. I want everyone to hear the same explanation, so please print it here in black and white. Thank you.

I’ve been buying this product for a long time and since stores have been running out of everything lately I came to this website to see if I could order some directly and I am honestly shocked by some of these low ratings. These are the best face wipes I’ve ever used, my skin is so soft and so moisturized after using these. It has a beautiful smell and leaves a pretty glow on my face after using them.

These are my favorite makeup remover wipes. They get all the makeup off with just one wipe instead of 5. They smell great and are actually damp not like half wet half dry. I was shocked by the mixed reviews this stuff is bomb!!

why did you discontinue a product that everyone loved