Applique murale 2 lumières Moet

I was not blown away by the quality of these sconces...the glass shade appears to have a chip in the corner, the very obvious (supposedly decorative) brass screws are dark and tarnished, not bright brass as in the photos, where the glass meets the back plate there is a very unsightly piece of white tape (I guess to protect the back plate??) The item is made of steel, for the money I would expect solid brass. My client and I plan to return. Although I submitted the photos and concerns days ago to Wayfair I have yet to receive any response.