Lumière de paysage à DEL Luna, lumières de sentier basse tension 4,5 W, 12 à 24 V CA / CC, étanche IP65, homologué UL (Ensemble de 6)

These lights do not come with a power source, AND are not meant for outdoor use. Moisture collected under the globe and 10 of the 12 I purchased are already not working.

I had high hopes for these. Didn't want a light that could be knocked over. After spending hours installing 18 of these, I noticed after a few days, they all had condensation built up on the inside of the glass. I live in the desert with no precipitation or irrigation touching these. Then, after about a month, they started to fail. Unfortunately I didn't realize Wayfair only had a 30 day warranty. I am now stuck with 18 hockey pucks scattered throughout my yard.

I am writing regarding misleading information on the Wayfair website about their so-called “free return” policy, as well as the inappropriate guidance provided by their customer service. The Wayfair website advertises or suggests that returns are “free,” which creates the expectation that customers can return products without additional costs if the item does not meet expectations. However, in practice this does not appear to be true. When attempting to initiate a return, additional fees, conditions, or deductions are applied, which means the return is not actually free. Presenting the policy this way is misleading and gives customers inaccurate information at the time of purchase. Additionally, during a phone conversation with Wayfair customer service, I was given advice that was both inappropriate and concerning. The representative suggested that I should try the product, wait until it becomes damaged, and then return it. This type of suggestion is unprofessional and completely unacceptable. Customers should not be encouraged to misuse or intentionally damage a product in order to qualify for a return. Between the misleading “free return” claim and the poor guidance provided by customer service, this experience has been frustrating and disappointing. Customers deserve clear, honest information about return policies and professional assistance when contacting support. I request that Wayfair review how their return policy is presented on their website and ensure it accurately reflects the real conditions and potential costs. I also strongly encourage the company to properly train their customer service representatives so they provide ethical and appropriate guidance to customers.

We set the lights up and the next day after they got wet from the sprinkler systems they did not work. After trying to figure out what was wrong we could see that water had gotten inside the lights causing them to burn out and these are suppose to he waterproof. We could not send them back as we had already installed them. A very poor design and product which is very unusual for your company. Do not recommend this product.

They look wonderful! I didn't read carefully to notice the they didn't have clips for the wires, but are easy enough to hardwire. They would have be perfect with the clip. This is a follow up, They did look wonderful but within the year they all had water in them and the went out. If you want them in a dry environment they are perfect. Mine were in the plants ringing the grass and didn't get much water, but there you go.