It okay. I thought it was thicker, but great

Love this pillow. Stays cool to the touch and I prefer to use without a pillow case. Not firm but not flat.

It's difficult to find cooling gel pillows that are moderately firm yet supple, with just the right gussets and "flatness" for side-sleeping. These fit the bill!

I absolutely love these pillows. They actually feel like you are laying on a cloud. I have spent hundreds on brand name memory foam pillows that failed to relieve my neck pain - these pillows made that pain go away immediately. I was so impressed with the feel of them that I bought two more just to have for trips. Of course (like a bed) pillows material and feeling vary between the people that use them, but I found these pillows to be incredibly comfortable, durable, and they still maintain the great fluffy feeling even after a year of use.

Mine arrived pitifully flat in a sealed package; but it was amusing to watch them puff-up after the seal was broken. They quickly became very full and fluffy, but to my delight, substantial. I experienced absolutely no problems. Theyre beautiful and comfy after weeks of hard use and cleaning. I say hard use because Im currently experiencing a nasty flare from an auto-immune disease which keeps me close to my bed. I sleep on these pillows, and prop-up on them during the day. Theyve been so helpful for me that I got a set for my daughter. I plan to buy more!