We love the look, however, the nut/threaded pipe assembly has loosened up within a couple weeks of use. I've now applied (nut & bolt) Loctite to the assembly. Hopefully that will do the trick. If not, I will probably need to purchase a longer threaded pipe in order to assemble a lock washer to the assembly.

The top part of the pump just sits loosely on the part of the pump that's attached to the body of the container. Incredibly poor design, and I can't believe I paid that price to have something that's just going to fall apart all the time.

This won't work for us. I ended up stuck with it, because of the revised return policy.

The spout is a bit too long on this soap dispenser. Otherwise it is fine.

My kitchen will be undergoing a renovation in Dec., therefore, the soap dispenser hasn't been installed. Having said that, I love it. It's of good quality and attractive. I'm looking forward to actually using it.