I placed my order on June 20 and received it quickly. However, when I started assembling the cabinet, I discovered that one of the back panels was missing. I contacted customer service, and they apologized, promised to send the missing part, and offered me a 15% compensation for the inconvenience. I waited several more weeks for the replacement. When it finally arrived, I opened the package only to find that they had sent me the wrong color. I contacted customer service again. They said they could send another replacement, which means I have to wait yet another few weeks. Even worse, they told me that the 15% compensation they had previously promised would no longer be honored. Because of these repeated mistakes, I have had a half-assembled cabinet sitting in my room for weeks, making it impossible to finish organizing my room and seriously disrupting my daily life. This has caused me a great deal of inconvenience and frustration. I expected much better from a company like Wayfair. Unfortunately, after weeks of delays, repeated shipping mistakes, and broken promises, I have completely lost confidence in their customer service. I cannot recommend buying from Wayfair based on my experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!