Packing was a hot mess and the bars were sticking out of the box. It was very difficult to assemble because the pieces were a hot mess. I got it together in 4 hours. Never again.

DO NOT BUY. If I could give it zero stars I would. Piece of garbage. Impossible to connect the seat to the back, the holes don’t line up, the screws are too short and poor quality. A NIGHTMARE. GET IT OFF THE WEBSITE. Answer me this, in the pic I provided, how am I supposed to tighten, let alone thread the nut on??! The screw is too short and the wicker is right up against it so I can’t get my finger in to do it. GARBAGE

This is better than expected! Super comfortable and absolutely perfect for us!

Satisfied until I was not. Product of good quality, well packaged, except mine came with a manufacturing defect that made it impossible to securely tighten in all 3 positions. I reached out to the company, never heard back and am now past the return window on Wayfair. So needless to say, I am extremely unhappy with the customer service on this product and left with an unusable 180$ lounge chair.

Cushions a firm but comfy, easy to settle into to read a good book, and it looks nice! Take the directions seriously when it says to not tighten the screws of the bottom frame until you have everything put together!