Packaging and shipping were excellent. It arrived quickly and everything was well protected—each piece was individually wrapped with zero damage. All the hardware came in clearly numbered bags that matched the instructions perfectly, which made the process straightforward. Assembly was really simple overall. The tools were included, but I’d strongly recommend using your own 10mm socket and having a better Allen wrench on hand. The one that came with it is soft metal and the tip rounded out on the last few bolts, causing it to slip. One heads-up the seat can go on backwards (there’s no direction sticker). You’ll notice it when the second bolt in each hole won’t line up cleanly. I wasted about three minutes figuring that out and flipping it around—easy fix once you catch it. For the most part it feels pretty sturdy. I’m going to sit in it for a few days and then go back and tighten everything one more time just to be sure. Very pleased with it. Good value for the money, and since it’s HDPE I don’t have to worry about weathering or fading. Would buy again

I love everything about this chair! The bollywood makes it durable and weather proof and the color is fantastic. It was a bit challenging to put together because the seat it is on a slope so you have to make sure you assemble the correct way. This is a beautiful, durable, sturdy outdoor chair. I highly recommend!