Bought 2 of them, one RIGHT CHAIR and one LEFT CHAIR to make a « U » setup on my deck. I paid approx. 20 more for one product than the other and they were not sold by the same vendor nor was the product name.
Problem 1
An email was sent to me at 10 o’ clock on a sathurday night telling me that these products were newly on sale the morning after at 6am it was back at full price. It’s mileading and illegal marketing from where I come from (Québec, Canada). Customer rep in USA couldn’t care less, I was told to Call back for a director after sending them all of the Print screen. I called back many Times and was y able to talk to any director regarding this issue and speak to another rep in my langage (french).
Problem 2
I received the 2 boxes yesterday. I was unfortunately sent 2 RIGHT CHAIRS…….. Unresolved to this day, even though I called many times to wayfair’s « Customer service », just waiting and waiting for nothing to happen in the end because they hung up on me 2 Times in a row.
This was my 11th order at Wayfair, but the very last.