do not buy any product for HLILish manufacturer, I bought a tent, use only one time and it is trash. Wayfair do not give any info about they for do a claim, so it is lost money. This is the respond of Wayfair about the info of this manufacturer. I understand your concern about not having access to the manufacturer's contact details. Since the item was delivered some time ago, we’re unable to provide further support or additional information for this product. Customer1:52 PM you still have the product for sale so do you have acces to the info, it was different it is the product do not exis in you catalog any more SKU: HSLH5738 and have a lot product for this manufacturer Sykam Divya N.from Wayfair1:57 PM I recognize your frustration with not being able to reach the manufacturer directly. Our policy limits the information we can provide, especially after the 30-day window for support has passed, even if the product is still listed on our site. If you have questions about our policies or need clarification on next steps, please let me know. Can you please help me with the images in the JPG format? Customer1:59 PM ok I understand about the 30 days but the site you give me for the manufacturer do not exist and supposed it is one year warranty, and how I have to contact they and do not have any info of you that it is not true Sykam Divya N.from Wayfair2:01 PM I completely understand how frustrating it is to feel stuck without a way to use your warranty, especially when you expected more support. I apologize that the website I provided earlier was not helpful, and I realize how disappointing it is not to have clear manufacturer contact details. Unfortunately, due to our policy, we do not have additional contact information for the manufacturer beyond what is publicly available. If you’d like, I can clarify any details about your protection plan or our policies—please let me know how I can assist further. Customer2:04 PM Lol thank you, You need contact they and said the tent they sold me it is a trash; it is crazy only use one and it is a trash. Thank you I am understand you can do nothing, but you company sell disposable things So, I think the only thing I can do it has let review, Thank you for all the time and money I loss with your company Sykam Divya N.from Wayfair2:10 PM I sincerely apologize for the frustration this situation has caused. I truly wish I had the authority to offer a different resolution for you, but I am unfortunately bound by our current policy regarding items outside the 30-day window. I understand your disappointment and appreciate you sharing your feedback with us today. And I look for the manufacturer on Internet and surprise only exist for Wayfair. So do not buy nothing for this HLILISH on WAYFAIR because the products are disposable and you do not have any option for claim warranty