Glissade d'eau de qualité commerciale avec double chute et piscine JumpOrange 24 pi Shark Sighted

Upon receiving this unit along with one other in the same delivery, the box waterslide was packed in was very beat up and smelled like smoke. After opening it, I noticed the bag holding the slide was absolutely covered in a substance that looked and smelled like soot as well. I took pictures and emailed it to jump orange and got no response back until I emailed them again asking why no response. They told me there was no reason it should have that on it or smell like it and I told them it does and you can clearly see it in the photos. Then they started asking me if it was on the unit itself, and I said it was on parts of it. I just feel like I’ve been getting the runaround from jump orange and they are just avoiding accountability. Makes me angry because I ordered nine of their units to start my new business, and when spending that much money, you would think they would care more. I can’t see myself ever buying another one of their products if this is the way they are going to treat someone who spent around 20,000 on their product products. Never should anyone have to buy a waterslide and then clean it to get the smell out of it and see it in this condition when they are unpacking it. They act like I was looking for something for free, when all I was hoping for was some sort of a gesture of good faith based on the amount of money I spent on jump orange units. Very disappointed in their customer service.

Love it!

Really big my grandson love it