12 pi. L 10 pi. Pergola en métal avec auvent

Last April, we bought the grey 10 X 12 pergola with the grey retractable cover. Delivery, assembly and use until recently have been great. However, this summer, after only a year of normal use and careful storage, some pieces have drastically faded (see photos). It's like a pale bleu-grey? Perhaps some pieces are missing a coat of primer? Or a protector? In short, we wrote to Wayfair, they were nice, but forwarded us to the company to obtain non-defective replacement pieces, which they refused to do, despite proof of recent purchase and photos clearly indicating that it's not the whole structure that's faded. They said it's been a little more than a year, so they "can't" do anything, sent us a 5% rebate, and that was the end of the discussion. For a $1,000 purchase, a year only later, we are incredibly disappointed by the Purple Leaf's company's lack of common sense regarding the defect in our product. Even a can of paint to fix it ourselves would have honestly been appreciated. We're glad to see, however, that some people have products that hold up.

C’est bien! Durable et joli. Je le recommande. Facile à construire et d’entretien bien.

Merci pour vôtre service hors paires … Bonne écoute et trouve toujours une solution pour nous rendre heureux

Durabilité des matériaux et beau look

Très bien comme produit !