The produce price ordering process etc was all good. The delivery itself also was great, good crew with good communication. The reason for only 3 stars is because after the order you are directed to a track your order site which tells you next to nothing. It does tell that the product was initially put on a truck, but then that is it for days. At a minimum put the expected next update and that it is on schedule. The absence of any info/update is disconcerting to say the least

Beautiful and well made. A little easy assembly required but all hardware fit really well and went together very easy.

This fire pit table is very high quality, and looks great in our backyard. Several companies sell this model and the Birch Lane price was by far the best. It shipped quickly and Birch Lane offered a deliver day a few days earlier than expected. Communications were excellent. I anlso ordered assembly service which was quick and easy to schedule. The person who assembled it was very professional and expert. Very satisfied! with my purchase and overall experience with Birch Lane.

Best fire place that’s high quality and best looking I have ever had!

Liked the cost of the unit and quality.

This was well packaged and arrived undamaged. The pieces are large, but not heavy. Relatively simple to put together with just two sizes of screws. Perfect size and shape for our space. We can’t wait to use it.

Great product! Well built and easy to assemble

The package arrived on schedule and in great condition. I will write an updated review when the item is assembled.

Great price point and modern style. It houses the tank which is great as many fire tables do not.

On time and Curteous