Shipped quickly and packaged well. I was impressed with it as soon as I opened the box. Well-made and nicely designed. It was heavier and larger than anticipated but it’s great. I did not attach to my brick house , rather I attached it to an outdoor shed with a water hookup. Set up and installation is simple, however please be aware that its very heavy and needs a secure mount. The reel comes with a special bracket and lag bolts that the reel attaches to and this must be very securely attached to your house or a very strong post. So far we haven’t encountered any issues with retraction or leaking. I like how the reel swivels. It’s a heavy duty hose so expect some
Weight if you’re using this fully
Extended. If so, you may want to kind of gently hold onto it as it retracts so you can kind of guide it in a little bit. It retracts fast. I had better results turning the water off, draining out the remainder in the hose, then retracting. I truly hope it holds up and the springs do t go bad. It’s super easy and so nice not having to manually handle all the hose. Works great for us. Thanks wayfair.
