First off, the packaging is lacking. They only have reinforcement of the edges of the box, nothing of the front or back besides a thin foam sheet. I opened the box to discover that a few pieces were broken. Customer service thought it was from rough handling during shipping, and since it was out of stock and they had no spare parts to send me, they offered a discount. I figured I could fix it by gluing them back together, so I accepted it. When I went to put it together, you could tell that the quality is not there. The wood is incredibly soft. Many pieces were scratched. There is not guide holes to ease alignment. You need additional tools to make sure you're lining things up together properly, like clamps (or at least some tape or a friend), a square, and a level. You have to assemble the gate from scratch. This is not something you can assemble easily alone. It's so light, I can't imagine it not being blown over in the wind. I'd be surprised if this lasts longer than two seasons. I was about 75% through with assembly when I realized I was also missing pieces of the gate. It's now packed back in the box to get returned. I definitely wouldn't order this again after seeing the quality.
